This course will provide students with the skills and knowledge of negotiation, multidimensional problem solving and meta-leadership, as well as conflict analysis, management, intervention and resolution. Through our literature review, classroom simulation exercises, and conference discussion, we will examine the field and explore its application in complex and multi-professional public health and healthcare environments and problems. The course is offered in the hope that its content and lessons will become a valuable component in the professional repertoire of participants, either for crisis management or to better achieve the daily objectives that attracted us to the important work of health care.
- Teacher: Dadilia Garces