This course provides the student with a survey of the concepts, tools and applications in the field of operations management. This concentration provides technically and operationally- oriented professionals with the skills necessary to effectively and efficiently manage large-scale projects and continuously improve related healthcare organizational processes and procedures. The course is designed to provide the student with superior skills in communications, project and operations management in relation to the healthcare system.
This course covers analysis, design, and operations of organizational systems. The systems approach is used to provide a framework or general model of analysis, to which specific concepts, quantitative techniques, and tools can be related. The material presented has application to any organization of people and machines, including hospitals, governmental agencies, service organizations, and industrial concerns. Individual, interpersonal, and small group behavior in complex organizations. Focus on behavior, its causes, and management interventions to improve organizational effectiveness. Research methods to study organizational behavior.